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Caroline Thomson is chair of Digital UK, the body which is responsible for digital terrestrial television, a non-executive director of The Vitec Group plc (and chair of the remuneration committee) and of CN media group. She is also a non-executive director of UKGI (formerly the Shareholder Executive) and chair of its remuneration committee. In the arts world she recently retired as Executive Director of English National Ballet, is deputy chair of the National Gallery and a trustee of Tullie House Gallery in Cumbria. She is a non-executive director of NHS Improvement and a director of London First.

Caroline stepped down from her role as C.O.O at the BBC in September 2012 after serving twelve years as a member of the Executive Board.

As C.O.O she was the deputy director general and was responsible for all the non-programme parts of the BBC except finance, including the property portfolio and the negotiation of the Royal Charter and two license fee settlements.

Caroline received an honourary doctorate from York University in 2013 and was made an honourary fellow of the University of Cumbria in 2015. She is a member of the council of the University of York and a trustee of The Conversation.