Purpose of Role
This role is a new position in a newly formed team in readiness for our move towards re-opening and an increased variety of activities at London City Island, the home of English National Ballet. The post holder will be responsible for supporting the day-to-day running and duty management of the building, events & hires set-up, whilst maintaining a welcoming and customer orientated front of house function
Having a flexible, “can do”, attitude, and keen to get “stuck in” approach are pre-requisites for operating in a proactive and practical manner across a broad range of tasks. You will support the Building Supervisor to ensure our building is running smoothly, is safe and compliant with the highest standards for health and safety [i.e., it is Covid secure].
- Proven experience of working in Building Operations, Front of House, Events or similar
- Proven experience of working in a busy customer-orientated environment
- Willingness to work evening and weekend shifts
- Experience of working in the performing arts and cultural sector
- Experience of fire marshal duties
- An understanding of the operational workings of performing arts organisations and the practical requirements for the successful delivery of artistic productions
- Experience of using Tessitura or similar ticketing and payment software
- Experience of high-quality event set-up and setting up event technology (AV equipment, Wi-Fi, etc.)
- Ability to work across a wide range of tasks, being flexible and with a proactive approach
- Excellent organisational skills, with the ability to multi-task
- Able to learn quickly and work methodically
- Comfortable working proficiency of Outlook, Word, and Excel
- Clear and effective written, verbal and IT communication
- Strong active listening skills, with a problem-solving approach
- First aid certificate
- Personal licence holder
- IOSH or similar
Mind Set and Attitude
- Professional, customer oriented and ethical approach in all aspects of your work as an ambassador for the Company
- Maintains a personable and flexible “can do” attitude, with strong customer orientation
- An excellent team player, and to work collaboratively, with all colleagues and partners of ENB
- Resilient, able to work calmly under pressure in customer facing environment
- A passionate advocate for the arts and for their ability to transform lives
- Effective in balancing work and life demands
Pro rata of £24, 000 to £26, 000 per annum, depending on complementary experience.
Hours of working
25 hours per week, on varied shifts between 7.45am-10.30pm, with occasional events outside of these hours.
Normal place of work
English National Ballet, Mulryan Centre for Dance, 41 Hopewell Square, London E14 0SY
Deadline for applications: 9am, Wednesday 29 September
Selection Process: Interviews will be held at Mulryan Centre for Dance.
First interviews interviews will take place on Monday 4 and Tuesday 5 October 2021.
Second interviews will take place on the week starting 11th or 18th of October 2021.
How to apply
Previous applicants need not apply.